Delivery Policy

Partial Deliveries

If not all of your order is actually in stock, what happens next depends upon circumstances. If 80% or more of your order is available for immediate delivery, and the remainder can be delivered by letter post, then we may choose, without reference to you, to deliver your partial order at once.

The remaining part of your order will be delivered when it becomes available, free of delivery charges.

All other cases of partial availability will be dealt with by arrangement with your.

If you place a further order to be delivered at the same time as your original back-ordered parts, then that will be subject to a further delivery charge since it probably can no longer be delivered by letter post.

Delivery methods and costs

David Manners Group (consisting of David Manners Limited, Abingdon MG Parts Limited, Mini Spares Centre (Midlands) Limited and Morris Minor Centre Birmingham) ship parts worldwide. Conditions imposed by our card issuer Sagepay require that if you pay by credit or debit card, we may only deliver to the address at which your card is registered. We will provide the optimum delivery service for your parcel consistent with minimum cost and adequate speed.

The cost of delivery depends largely on several factors - where in the world is it to be sent, how quickly do you want it delivered, how valuable is it, and most important of all, how heavy or bulky is your order? The first three factors may be known, but in many cases the weight and bulk cannot be known until your order is packed.

We have around 15,000 stock lines, for most of which we know the weight. Yet we can also supply around 75,000 other lines from our suppliers and we will not usually know the weight of these before they are delivered to us. Another consideration is that sometimes the packaging itself can have significant weight - for example heavy items have to be in strong containers, and delicate items such as windscreens or panels have to be well-protected.

We also draw your attention to the fact that an increasing number of countries levy an additional import tax or customs duty which is nothing to do with us, but which you do have to pay. In case of doubt, please contact your own countries' Customs and Excise department to establish what this charge (if any) may be.

As there is so much to take into consideration and no two parcels are the same we will only be able to process orders for delivery into the United Kingdom without quoting for shipping. All other orders placed will be quoted for on an individual basis so we can make sure we get the best price for your needs.

Please be aware that Northern Ireland and the Highlands of Scotland may also incur extra costs when delivering.

UK Delivery

Which countries are included in the UK?

The following countries are included in our definition of the UK for delivery purposes: England, Northern Ireland, much of Scotland and Wales. For deliveries to the Republic of Ireland, Scottish Highlands and Islands please ask for a quotation on shipping.

How will it be delivered?

All items delivered to a UK address will be dispatched via DPD on a 24-48 hour service unless you contact us to fast track your order. We charge £12.60 for this 24-48 hour service, however if we are able to ship your parcel for a lower rate (this is dependent on size and weight) we will do so. This will not delay your delivery time. If we are able to send your parcel using a cheaper service then we will refund the difference. 

We will only be able to send to the cardholders registered address and DPD will be given your contact details (a mobile phone number or email address) so that they can advise you of your delivery slot and give you the opportunity to change the delivery date or delivery to neighbour etc.

Be prepared to have someone available to sign for the goods.

If your need is particularly urgent, and the parts you order are in stock, we can - at extra cost - deliver by the following morning, in some cases before 9am.  You will need to order directly by telephone for this service to be effective. Please see below for a table of costs for next day and before noon services.

Please note that we ship all UK orders on a DPD Next Day Delivery service as standard, however the time your order is shipped is dependent on what time the order is placed and received by our warehouse. We therefore cannot guarantee that your order will arrive the next working day unless you call us to fast track your order. 

Post Cost
Requirement Per Delivery Price
DPD E-Pack Next Day One E-pack up to 5kg £7.53
DPD Next Day UK Mainland 1st Box up to 30kg
Each extra box up to 30kg each
DPD Before 12 UK Mainland 1st Box up to 30kg
Each extra box up to 30kg each
DPD Highlands & Islands 2 Day (inc NI) 1st Box up to 30kg
Each extra box up to 30kg each
DPD Highlands and Islands Next Day 1st Box up to 30kg
Each extra box up to 30kg each
DPD ROI 2 Day 1st Box up to 30kg
Each extra box up to 30kg each
All prices shown exclude VAT which is added at the current tax rate
Some items may weigh accordingly, but the unusual or large shape may increase the postage costs. In these instances, we will contact you with the revised costs
Post Code
DPD 12:00
(UK Mainland Price)
DD6, KA6, KA18, KA19, KA26, KA29, KA30, KY9, KY10, KY14-16, ML12, PH3-17, TD10-15
DPD Next Day
(UK Mainland Price)
DPD Two Day
(UK Mainland Price)
AB31, AB22-28, AB44-56, IV30-32
Highlands & Islands
(Highlands & amp; Islands Price)
HIGHLANDS: FK17-99, G83, IV1-28, IV33-39, IV52, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, MPH49-50
Highlands & Postcodes Costs
From To Area Next Day 1st Box Next Day Additional Boxes 2 day 1st Box 2 Day Additional Boxes
BT1 BT99 Northern Ireland £30 £24 £24 £18
FK17 FK22 Highlands/ Islands £30 £24 £24 £18
G83 G83 Highlands/ Islands £30 £24 £24 £18
GY1 GY9 Guernsey £30 £24 £24 £18
HS1 HS9 Highlands/ Islands £30 £24 £24 £18
IM (all) IM (all) Isle of Man £30 £24 £24 £18
IV1 IV28 Highlands/ Islands £30 £24 £24 £18
IV33 IV51 Highlands/ Islands £30 £24 £24 £18
IV55 IV56 Highlands/ Islands £30 £24 £24 £18
JE1 JE4 Jersey £30 £24 £24 £18
KA27 KA28 Highlands/ Islands £30 £24 £24 £18
KW1 KW3 Highlands/ Islands £30 £24 £24 £18
KW5 KW17 Highlands/ Islands £30 £24 £24 £18
PA20 PA48 Highlands/ Islands £30 £24 £24 £18
PA60 PA78 Highlands/ Islands £30 £24 £24 £18
PH18 PH26 Highlands/ Islands £30 £24 £24 £18
PH30 PH44 Highlands/ Islands £30 £24 £24 £18
TR21 TR25 Isles of Scilly £30 £24 £24 £18
ZE1 ZE3 Highlands/ Islands £30 £24 £24 £18
Isle of Wight charged at normal UK Mainland prices.

Europe and Rest of the World

The main carrier we use for European and Rest of the World deliveries is DHL. However as there are so many variations to delivery charges depending on country, post code, customs charges and surcharges, weights and parcels length and size  we have decided to make all deliveries to these countries quote only. For example Switzerland and Norway impose an extra £25 for customs clearance. Even within France we cannot standardise the delivery costs.

Whilst we realise that this will slow your delivery down and not allow you to make the purchase online immediately the Company feels that it is better to give you an accurate shipping quote rather than an estimate. It may also be possible for us to find an alternative company that specialises in deliveries to your area which will make the charges lower for you.

We may give the carrier company your contact details (an email address) so they can update you on your delivery. In most cases they won’t give you a specific time but they will confirm date. If the carrier is having difficulty finding your address then we may give them your phone number so that they can liaise with you directly.

DHL offers two services Express and Economy, delivery times on both will vary dependant on country and area. Charges for economy service start from £24.00 +VAT at 20% for a parcel up to 25 kilos and express parcels start at £40.00 + VAT up to a weight of 20 kilos. However because of the restrictions on dimensions and weight varying across Europe and the Rest of the World and surcharges imposed we can only offer this as an outline. It is better therefore to quote all customers for these delivery destinations.  We can come back to you very quickly with a cost and in most cases your shipment won’t be delayed more than 24 hours in the working week.

For very large deliveries we can palletise them and send via a freight company who specialise in these types of delivery which will be more economical for the customer.

Here at the David Manners Group we aim to give you the best service that we can and we believe that by quoting all European and Rest of the World deliveries accurately it is better for you, the customer and makes our charges more transparent and flexible to the individuals needs.

Thank you.

Mark Mulrine

Operations Manager

Copyright © 2017 David Manners Group. All rights reserved.

Mini Spares Midlands | 991 Wolverhampton Road | Oldbury | West Midlands | B69 4RJ